Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Salesforce

The Salesforce Guide to Government CX


Event Date: December 07, 2021
Hosted By: Salesforce
Citizen Experience (CX) has gained momentum over the past 18 months as government service providers rely on digital channels to deliver services like never before.
 
Attendees heard from Chris Radich, VP of Digital Transformation, and Michael Hornsby, Director of Customer Success, at Salesforce, as they share their lessons learned in an interactive interview and demonstration of the top five global CX use cases.
 
Chris Radich,
Vice President of Digital Transformation, Salesforce
Michael Hornsby,
Director of Customer Success, Salesforce
 
 

Resources

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Case Study

Transforming State Gov ITSM and Moving to the Cloud

In this case study, Stack Intelligence, an Atlassian Verified Government Partner, explores how they partnered with the State Government of one of the most highly populated US states to implement a comprehensive JSM (IT Service Management) solution.


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