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ServiceNow

Overcoming Zero Trust Challenges in Federal Agencies


Event Date: November 21, 2024
Hosted By: ServiceNow & Carahsoft

As federal agencies advance toward implementing Zero Trust Architecture (ZTA), the path is often met with challenges ranging from managing access controls to ensuring continuous monitoring and policy enforcement. Attendees joined us to learn how ServiceNow offers a powerful, integrated platform designed to meet these needs, supporting agencies in achieving ZTA compliance and enhancing security resilience.

Registrants learned how ServiceNow Security Operations and the Now Platform can help agencies meet and exceed Zero Trust requirements. We explored the most impactful ways ServiceNow empowers federal IT and security teams to tackle Zero Trust, including Identity and Access Management (IAM) through role-based access controls, real-time monitoring for threat detection, and automated incident response. Additionally, attendees discovered how ServiceNow’s Configuration Management Database (CMDB) supports asset tracking for visibility, while integration with security tools offers a unified view of your agency’s security posture.

Whether you're managing access requests, enforcing security policies, or facilitating collaboration across IT and security teams, ServiceNow provides a comprehensive approach to Zero Trust that’s tailored to federal standards. This session was designed specifically for CIOs, CISOs, and IT and Security Teams at federal agencies looking to streamline compliance, improve security operations, and drive their Zero Trust initiatives forward with confidence.


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Resources


2020 Talkdesk Contact Center KPI Benchmarking Report
Resources

2020 Talkdesk Contact Center KPI Benchmarking Report

The 2020 Talkdesk Contact Center KPI Benchmarking Report examines the importance of setting and measuring key performance indicators and allows you to learn how your industry and company are performing. Read more to discover the prescriptive measures that can make your contact center ready for the challenges that lie ahead.


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