Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Attendees learned about Gemini AI's key features and capabilities, mastered the art of prompt engineering to get precise results and witnessed firsthand how Gemini's tools and side panel can streamline your workflow. Attendees gained the knowledge and skills to leverage AI, boost your efficiency, and unlock new productivity levels.
During this webinar, we covered:
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This year at the FCW Summit: IT Modernization, Genesys’ Steve Boberski, Senior Business Development Executive, discussed how a modern CX platform can improve the employee and customer experience during his segment titled, Transformational CX: Serving more customers with fewer calls, a better experience for everyone. Topics highlighted in this segment include how to bring empathy into digital government services, the role of data and AI technology combined with human engagement, and an example of proactive and predictive service in government.
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