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CX Reimagined: How SMS Fosters Citizen Engagement
Hosted By: Granicus & Carahsoft
Digitizing government services provides a unique opportunity to engage and serve the public. Prioritizing multi-channel outreach strategies has helped agencies to better engage with their vast audiences and underserved communities.
Building an inclusive, transparent government starts with strategic communications that reach people where they are most. Governments benefit from creating thoughtful interactions that provide updates to enhance the digital experience.
Watch this on-demand webinar to hear a government experience expert provide insights into:
- SMS messaging strategies that broaden outreach efforts
- Targeted communications that build trust and transparency
- Benefits of digital services to increase participation
Fill out the form below to view this archived event.