Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Google

Google Cloud CCAI Webinar


Event Date: August 11, 2020
Hosted By: Google Cloud & Carahsoft
Demand for government services has reached all-time highs during Covid-19. Many governments are seeing their ability to communicate with constituents overrun by calls and traffic beyond their ability to respond. Learn more about how Google Cloud artificial intelligence can help support and improve your call center.

In this session, learn how agencies are turning to technology to scale their constituent communications to aid their populations in a time of need.

Some of the key points discussed in this webinar were:

  • How to augment an existing call center with virtual agents

  • How Artificial Intelligence can improve constituent interactions with government

  • The overall benefits to the government of implementing a scale solution

  • Common integration patterns to go beyond simple FAQs to fully functional agents

  • How analytic warehouses provide critical insights to policymakers


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Resources

Protecting Data During New Ransomware Attacks
Resources

Protecting Data During New Ransomware Attacks

The latest ransomware not only encrypts, but also extracts data – don’t let yours be extorted or sold.


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