Your peers discovered how Federal Agencies have leveraged the ServiceNow platform to enable Intelligent Transformation by delivering improved constituent and financial institution experiences and also to their own employees through modern, consumer-grade communication interfaces, streamlined back-office operations, and a more seamless and transparent approach to the management of everything from employee talent and labor relation cases to workplace services, risk/security management, IT and enterprise assets.

We presented stories from Public Sector and Financial Service customers showcasing how complex, federated organizations utilize ServiceNow to automate manual processes and gain better visibility into data and workflows, enabling more informed decisions. Through these strategic implementations, they've effectively reduced—or in some cases, completely eradicated—the typical adversities associated with organizational complexity, leading to more efficient and dependable oversight of program offices, enterprise assets, and risk/security management, as well as human resources.