What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagements? Delivered through virtual assistants, live chat, and messaging from automated tools for the savvy self-server, and human assistance that gives the customer one to one personalized service.

During this demo desk, attendees learned how to connect to their customers effortlessly and help them find the answers they need quickly. Nuance digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices using:

• Contextual Omni Channel Journey

• Effortless Conversations

• Multi-Device Delivery

• Continuous Learning Loop

• Integrated Reporting