Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Reduce Your Contact Center Costs With Advanced Analytics and Speech Personalization
Hosted By: Gyst Technologies, AWS & Carahsoft
In this webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down.
This webinar helped attendees and their agencies:
- Discover new ways to reduce costs in your contact center
- Provide improved caller experiences and better service to
your customers - Gain invaluable insights and guidance for your digital transformation journey
Fill out the form below to view this archived event.
Resources
State of Oklahoma Case Study
State of Oklahoma engaged Adobe to modernize their web platform to provide residents and employees a seamless experience at the click of a button.
Fill out the form below to view this Resource.