Learn the latest trends in artificial intelligence and machine learning for state and local government

State and local governments are dramatically expanding their deployment of artificial intelligence (AI) and machine learning (ML), moving the use of these technologies from theoretical to practical. More governments are using AI in the form of machine learning to scour system activity logs to detect suspicious behavior that may signal a cyberattack. Intelligent software can automate this task and perform it at a scale that’s difficult for humans to match. But although states and localities are moving rapidly to take advantage of AI and ML, the first wave of deployments often focused on individual programs or tasks: chatbots, for example, that answer questions about unemployment insurance claims or help utility customers restore service. Broader and deeper use of AI will require governments to rethink traditional data management policies and upskill IT teams.