Precisely ServiceNow App Self-Guided Tour  

Precisely ServiceNow App Self-Guided Tour

Precisely helps you achieve data integrity by ensuring the accuracy, consistency and context of your data. This means you can make better, faster, more confident decisions based on a deeper understanding of data you can trust. And now integrate your mainframe and IBM i systems with ServiceNow.

Step 1 of 6

Ironstream® Mainframe Discovery

Precisely Ironstream® extends ServiceNow's abilities to include mission-critical IBM Z® (mainframe) environments. Using Ironstream for ServiceNow Discovery for IBM Z, you can quickly configure and launch secure discovery of IBM Z resources and their relationships​. Precisely Ironstream also helps you to auto-populate and maintain the ServiceNow Configuration Management Database (CMDB). Easily map dependencies and assign relationships automatically between ServiceNow and IBM Z.

Step 2 of 6

Ironstream® Mainframe Service Mapping

If IBM Z® mainframe is a critical part of your business services, you likely lack visibility from ServiceNow. With Precisely Ironstream® for ServiceNow for IBM Z, your mainframe components are no longer a black box.

Ironstream Service Mapping for IBM Z leverages patterns and comprehensive Configuration Item (CI) information to map and maintain service items and relationships for the mainframe. Easily combine a mainframe map with the wider service to complete your business-critical view.

Together, Precisely Ironstream and ServiceNow ensure you have a unified, connected view of your entire IT network and the services it supports.

Step 3 of 6

Ironstream® Mainframe Event Management

Precisely Ironstream® extends ServiceNow's capabilities to include mission-critical IBM Z® environments.  This delivers business service health with detect, diagnose, and remediate via AIOps.  Adding the Ironstream Event Management agent to ServiceNow allows organizations to receive mainframe events, apply ServiceNow event rules and create alerts, incidents and workflow. Bi-directional communication between ServiceNow and the mainframe empowers customers with additional capabilities in response to events and carry out efficient automated remediation functions.

Step 4 of 6

Ironstream® IBM i Discovery

Precisely Ironstream® extends ServiceNow's capabilities to include mission-critical IBM i (iSeries, AS/400) environments.  Using Ironstream for ServiceNow Discovery for IBM i, you can quickly configure and schedule secure discovery of IBM i resources and their relationships.  Precisely Ironstream helps you auto-populate and maintain the ServiceNow Configuration Management Database (CMDB).  Easily map dependencies and assign relationships automatically between ServiceNow and IBM i.

Step 5 of 6

Ironstream® IBM i Service Mapping

If IBM i (AS/400, iSeries) is critical to your business services and applications, you probably lack visibility into this platform from ServiceNow.  With Precisely Ironstream® for ServiceNow, your IBM i components are no longer hidden away. 

Ironstream Service Mapping for IBM i leverages patterns and comprehensive Configuration Item (CI) information to map and maintain service items and relationships on IBM i.  Easily combine an IBM i map with the wider service to complete your business-critical view.

Together, Precisely Ironstream and ServiceNow ensure you have a unified, connected view of your entire IT infrastructure and the services it supports.

Step 6 of 6

Ironstream® IBM i Event Management

Precisely Ironstream® extends ServiceNow's capabilities to include mission-critical IBM i environments.  This delivers business service health with detect, diagnose, and remediate via AIOps.  Adding the Ironstream Event Management agent to ServiceNow allows organizations to receive IBM i events, apply ServiceNow event rules and create alerts, incidents and workflow. Bi-directional communication between ServiceNow and the IBM i empowers customers with additional capabilities in response to events and carry out efficient remediation functions.