Chainbridge ServiceNow App Self-Guided Tour  

Chainbridge ServiceNow App Self-Guided Tour

Chainbridge Solutions is a woman-owned software development company specializing in application modernization for the Federal Government. Our highly technical workforce brings deep subject matter expertise in low code application platforms and software development. Over the last decade, we have deployed over 50 enterprise, mission-critical applications across the Federal Government.

Step 1 of 6

Personnel Security Tracking Software Built by Experts

With over 14 years of expertise in the Personnel Security (PERSEC) domain, Chainbridge Solutions brings leading best practices and experience working with both Defense and Civilian PERSEC organizations.

  • Built on FedRAMP Certified Platforms, unified data models, and packaged no-code/low-code workflows.
  • Depth of PERSEC expertise and proficiency in legacy OPM, NBIB, and now DCSA investigative and reporting requirements.
  • Solutions increase operational efficiency, automate program compliance, and protect the federal workforce.

Step 2 of 6

Centralized System of Record for Case Management

BRIDGESECURE, Chainbridge’s PERSEC Software Built on ServiceNow, establishes a centralized system of record for case management within existing IT infrastructure.

  • Proven to reduce time to fill open positions by 50%
  • Tailored for federal government regulations – helping agencies prepare for Trusted Workforce 2.0 requirements
  • Configurable to agency needs and scalable for enterprises
  • Accelerated implementation, deployable in as early as 60 days
  • Delivers substantial time and cost-savings

Step 3 of 6

Identifies Potential Risks in Real-Time

Strengthens the identification, deterrence, and mitigation of threats with real-time organizational data.

  • Dashboard view displaying real-time critical data and trends for managing personnel security.
  • One-click reporting and search features for performance monitoring and visibility into every case.
  • Provides automated receipt of SEAD 6 Continuous Vetting Results.
  • Displays ratio of people enrolled in Continuous Vetting to help agencies with progression toward Trusted Workforce 2.0 compliance.

Step 4 of 6

Calculates Team Activity and Performance

Uses robust reporting capabilities to provide real-time views into team performance.

  • Calculates onboarding timeliness and active personnel.
  • Manages work assigned to the team and current case workload.
  • Identifies cases in queue and monitors workflow processing time.
  • Assesses intake volume trend data to strengthen future planning.

Step 5 of 6

Quick Access to Cases Needing Action

Organized dashboard for specialists to access cases quickly and view:

  • New intakes
  • Cases assigned to them
  • Cases awaiting action

Step 6 of 6

Chainbridge Solutions x ServiceNow

Chainbridge Solutions is a Premier ServiceNow partner, uniquely positioned to serve federal agencies with a certified team specializing in ServiceNow implementations tailored to the specific needs of the public sector.

With a proven track record in delivering innovative solutions, our experts bring extensive industry experience, ensuring federal agencies benefit from ServiceNow’s capabilities and benefits.