LivePerson for Customer Experience  

LivePerson for Customer Experience

LivePerson is the enterprise leader in digital customer conversations. The world’s leading brands — including HSBC and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to deliver more personalized customer experiences.

Step 1 of 3

Tenfold for Salesforce - NextGen CTI

Tenfold integrates natively inside of Salesforce helping agents quickly identify callers and capture critical call information back to the CRM.

Step 2 of 3

Tenfold Workspace

Brands have a consolidated view of CRM and voice information at the moment of interaction.

Step 3 of 3

Tenfold Workflows

Tenfold helps contact centers compress agent workflows to improve customer engagement and drive down AHT.