Appinium for Application Development<br>Case Management<br>CRM  

Appinium for Application Development
Case Management
CRM

The only Content Enablement Platform (CEP) native on Salesforce integrating digital content into the internal and external workflows of your enterprise. Track, measure, and optimize user engagement, behaviors, and actions to accelerate business results across workflows in: - Sales Cloud - Marketing Cloud - Service Cloud - Experience Cloud

Step 1 of 4

Appinium for Sales Enablement

Leverage media for video coaching and content selling, putting meaningful content when and where your sales team needs it.

Video Coaching:

  • Assign tasks to your team or let them choose when to compete
  • Leverage your Salesforce relationships for reviewers and approvers
  • Provide reviews and video feedback to drive improvement
  • Analyze scores vs other Salesforce metrics

Content Selling:

  • Enable your sales team with meaningful content in the flow of work
  • Allow salespeople to record content to create personalized selling process
  • Track what content customers and prospects are watching

Step 2 of 4

Appinium for Service Enablement

Allow customers to submit a case by recording a video, then continue the personal experience by enabling service professionals with relevant content.

Step 3 of 4

Appinium for Marketing

Allow marketing professionals to upload quality content, add engaging interactions, share content throughout Pardot, and understand which content drives success

Step 4 of 4

Appinium for Learning

Allows companies to push learning of all modalities, natively within Salesforce or Salesforce Experience Cloud. Deliver onboarding, certifications, and on-demand learning for employees, customers, partners, and members.

Key Features:

  • SCORM, AICC, Multimedia support
  • Instructor-Led Classes - Integration with Zoom and Webex
  • Quizzes and Assessments
  • Badges and Certificates
  • Leaderboards
  • Manager and My Team
  • Assign, Auto-Assign
  • Complex Sharing Rules
  • E-Commerce