ServiceNow's powerful yet simple cloud platform has the advanced capacity and infrastructure necessary to integrate IT strategy, design, transition, and operation. By centralizing records for all IT processes and supporting the development of unique applications to meet a variety of needs, this platform enables increased efficiency and productivity for all types of business users.
Government organizations will benefit from a consistent, intuitive user experience at a low cost for easily consolidating, managing, and sharing data and resources. IT experts rely on ServiceNow solutions for smoother, more effective implementation of business processes throughout the entire organization by making the right information more accessible to the right people.
Carahsoft and ServiceNow work together to deliver the necessary tools for developing an effective IT Services Management platform in line with each organization's unique needs.
U.S. Government agencies are a primary target for cyberattacks, and the scale and complexity of their IT operations environments are increasingly difficult to defend. Now integrated tools are available that build on their current infrastructures to create more robust cyber-situational awareness at the agency level, consistent with government-wide standards for cybersecurity monitoring, reporting, and incident response.
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Carahsoft has partnered with ServiceNow’s ecosystem of Technology Partners, to address the unique requirements government customers face when delivering on their agency’s mission. These Technology Partners have developed certified apps that ServiceNow customers can leverage to bring additional value to the Now Platform.
As a trusted government IT solutions provider, Carahsoft offers ServiceNow customers and Technology Partners a common ground to provide and consume ServiceNow apps.
Adobe Sign: Speed service requests across your enterprise by adding legal e-signatures to ServiceNow workflows
CipherCloud Data Security and Compliance Analyzer: Analyze your ServiceNow instance for potential sensitive data to ensure compliance with industry regulations and security standards.
FlexNet Manager Suite for Enterprises: Next Generation Software Asset Management Solutions - Gain visibility and control of IT assets, reduce software costs and maintain continuous license compliance
Ivanti Endpoint Manager Connector: Integrate Ivanti Endpoint Manager (Formerly LDMS) Inventory and actions with ServiceNow (powered by LanDesk)
MapAnything: Map-Based IT Service, Field Service, and Asset Management
CMDB Sync App: Sync all your enterprise assets between your Qualys Cloud Platform and ServiceNow Configuration Management Database (CMDB)
Identity Governance and Lifecycle shopping cart: Centralize and automate identity lifecycle management, policy enforcement, and provisioning.
Splunk Integration: Generate incidents based on your security and IT data.
Tasktop Integration Hub: Tasktop provides real-time, data synchronization between ServiceNow® and other systems in the software development lifecycle.
Intelligent Communication: Intelligent Communication for Smart Business
The Carahsoft ServiceNow Category Management Offering provides a streamlined avenue for agencies to acquire ServiceNow Software as a Service solutions. Each ServiceNow Category Management Offering is based on the ServiceNow Platform, a solution that enables agencies to deploy an enterprise-wide service model on a single platform with one user interface, one code base, and one data model. Such consolidation can make business and agency infrastructures more efficient, agile, responsive, reliable, and economical to operate. The ServiceNow Platform also provides over 30 base features to collaborate (e.g. knowledge, chat), manage resources (e.g. service catalog, configuration management database), design (e.g. forms designer, graphical workflows), and communicate and integrate (e.g. API, native mobile app). ServiceNow also provides experienced implementation leadership, expertise, services, training, and certification for ServiceNow customers.
The ServiceNow Category Management Offering supports a number of government initiatives and objectives, including:
The solutions and capabilities outlined within the Carahsoft ServiceNow Category Management Offering will allow the Federal Government to realize:
Additional information can be found here: