Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
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ServiceNow® Incident Management streamlines the process of restoring service following an unplanned disruption. It allows IT to capture and categorize incidents through self-service, chat, email, phone, and incoming events. Incidents are prioritized based on agreed service level targets and routed to the appropriate resolution group, complete with related information.
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