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Join public sector experts and technology leaders for the 8th Annual Citizen Engagement Seminar to discover how agencies are tackling citizen engagement initiatives from digital communications, to data visualization and analysis, to citizen self-service, to social ...

This month, the U.S. Office of Personnel Management (OPM) distributed the Federal Employee Viewpoint Survey data back to participating agencies. Despite a three-year upward trend in overall engagement, only 31% of respondents agreed that results from the survey would help improve the ...

Watch this on-demand Qualtrics demonstration to hear Trevor Delew, Head of Federal at

This webinar discussed the 2017 Federal Agency Customer Experience Act and how agencies can best gather and act on citizen feedback to improve the customer experience.Attendees of this webcast learned:Current barriers to and strengths of federal CXImplications of the Federal ...

Carahsoft's 7th Annual Citizen Engagement Seminar brought together government thought leaders and public sector experts who discussed how agencies are utilizing technology, communication channels, online portals, and social media to bridge the gap between agency missions and today's expectation of citizen ...

This webinar discussed what aspects of federal employment drive millennials away, and how to best keep them in Qualtrics' upcoming webinar, "Millennial Engagement and Retention in Agencies."Attendees of this webinar learned:The current barriers to engaging federal millennial ...