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A major challenge facing those working in government is the ability to adjust to the rapid pace of change and doing more with less. While other sectors are busy innovating, government is too often saddled in IT systems designed for a bygone era. No one understands this better than those responsible ...

In the 21st century, government agencies cannot be effective if they do not maintain a consistent social media presence. In order to be fully in touch with their citizens, agencies need to be able to monitor trending topics and analyze public sentiment around key issues. Then, they need to partici...

Created by and for the people, government agencies must be able to collaborate and manage relationships with constituents, volunteers, employees, partner organizations and other agencies. Regular communication is not just expected; often it is mandated by law. What if you could leverage a single ...

The proven leader in on-demand customer relationship management (CRM), salesforce.com makes businesses more successful. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our solutions combine award-winning functionality,...

In today’s business environment, sales people don’t have time to spend hours hunting for leads, researching accounts, and calling wrong numbers. And sales is changing. Businesses all over the world are grappling with the social imperative: how to turn the rise of social networks and explosion ...

In business, customers have an easy way to show they are unhappy with the service they received. They can opt to never do business with a company again. They don’t have that same luxury when interacting with government agencies. And too often, many of these agencies have not taken a customer ser...

Learn how agencies are becoming more efficient, focus on outcomes and provide better, faster service to citizens while reducing costs.

Check out a recap of the customer success storied heard at Salesforce New Mexico Innovation Day: Beyond the Trailhead on March 22, 2018. We heard from Salesforce, New Mexico Department of Workforce Solutions, Adelante, Advanced Network Management, and Central New Mexico Community College.

View this presentation from Florida Innovation Day on February 7, 2018.

Check out what we covered at our 5th Annual Salesforce Texas Innovation Day here. We heard from amazing trailblazers including, Casey Coleman, Texas DIR, GLO, OAG and Texas DMV. Thank you to all of our sponsors.