Event Date: January 26, 2017 at 2:00 PM EST
Hosted By: Adobe & Carahsoft
Who doesn't want their content and digital experiences to be seamless? The public sector has made huge strides in building digital services, but it continues to work toward making their online and digital experiences customer-centric. Government leaders have recognized there is a need to create multi-channel, digital experiences that are tailored and personalized to engage and communicate with their customers. Both internal and external government audiences have high expectations - 81% of consumers believe government should be using technology to improve the functionality of online services.
Join us on Thursday, January 26th for our online training, and learn how government can personalize content and engage with citizens and employees.
Specifically, you'll learn how to:
Understand what information your citizens and employees want, and how they interact with your agency
Determine if citizens receive a consistent experience across all agency channels
Measure your customer satisfaction as it pertains to specific services and programs
Train employees to use feedback to improve services, programs, and overall agency efficiency
As sensitive information continues to increase in volume, so
do potential threats to its security. This data—personally identifiable
information (PII), intellectual property and national security information—can
be found essentially anywhere, including laptops, smartphones, tablets,
Now more than ever, people
need the ability to collaborate effectively with colleagues, partners, and
customers—around the world, across devices, and through technical boundaries.
More and more organizations, including large enterprises and government
agencies, are using Adobe Connect to drive...
Today, citizens and government personnel expect digital government experiences to include anytime-anywhere access, elegant design, and flawless performance. Adobe can help public sector agencies transform constituent interactions through solutions that improve engagement, reduce costs, and make gove...
Adobe Connect for eLearning provides a complete solution for
rapid training and mobile learning, enabling rapid deployment of training
accessible from anywhere, anytime, on virtually any device—leveraging
industry-leading content authoring tools, rich learner registration
capabilities, and pow...
The document security add-on for Adobe Experience Manager
forms provides an easy, yet secure way to distribute sensitive information to
partners or high-value clients via your web or mobile sites. With the optional
document security add-on for Adobe Experience Manager forms, you can create
Adobe is the global leader in digital content solutions. The U.S. Department of Defense leverages Adobe tools and services to create ground-breaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater mission success. Defense solutions from Ado...
Achieve mission objectives. Improve efficiencies. Respond to changing information faster.
Defense Solutions from Adobe are a Joint Information Enterprise (JIE) standard* to make,
manage, mobilize, secure, and measure mission critical digital content. The Department of
Defense can optimize and ach...
Adobe Sign can help your organization replace paper-and-ink signature processes with 100% digital
workflows. With this Adobe Document Cloud solution, you can easily send, sign, track, and manage signature
processes and electronically sign (e-sign) digital documents on any device, from any location...
The digital landscape is constantly evolving, and these changes offer agencies new
ways to deliver services more cost-effectively, efficiently, and securely. Citizens expect
government systems to work in the same modern, customer-focused way that they
experience when banking, shopping, or communi...
For large organizations, managing, updating, and processing
hundreds or thousands of forms and documents is a costly and time-consuming
struggle. Completed forms frequently go through manual rekeying and approval
processes with little visibility into performance. Welcoming and communicating