The Trusted Government IT Solutions Provider™
Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Learn
Events
ServiceNow Event
ServiceNow ITOM Seminar
Event Date: February 24, 2016
Hosted By: ServiceNow & Carahsoft
Hosted By: ServiceNow & Carahsoft
Attendees of the ITOM Seminar heard sessions on:
- Beyond ITSM: Bridging the gap from IT Service Management to Operations Management to improve customer service, reduce outages, and free up budget for innovation
- Beyond Cybersecurity: Turning Service Operations Management into a Force Multiplier for Cyber teams and technologies
- Beyond FITARA: Identifying and automating the detailed steps that help CIOs to business justify IT portfolio spending
Fill out the form below to view this archived event.
Resources
Case Study
There is a tremendous amount of pressure on IT
staff in government agencies to do “more with
less,” adopt digital transformation, and develop
innovative ideas. Unfortunately, there are an array
of strategic issues and challenges that are creating
delays and bottlenecks. ServiceNow is changi...
Datasheet
ServiceNow® Change Management enables organizations to mitigate the risks and minimize the impact of change to the business. Change Management delivers an essential part of a well-managed and governed IT environment; and, with effective ITIL–based change management, Change Management can speed up...
ServiceNow® ITOM Enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow® IT Service Management (ITSM) investment. The process starts with making your ServiceNow Configuration Management Database (CMDB) service-aware. ServiceNow...
ServiceNow® Incident Management streamlines the process of restoring service following an unplanned disruption. It allows IT to capture and categorize incidents through self-service, chat, email, phone, and incoming events. Incidents are prioritized based on agreed service level targets and routed ...
ServiceNow® Problem Management helps organizations prevent problems and resulting incidents from happening, eliminate recurring incidents, and minimize the impact of incidents that cannot be prevented. ServiceNow supports the entire problem management lifecycle from first identification through inv...
ServiceNow® Security Operations helps organizations connect security and IT teams, respond faster and more efficiently to threats, and get a definitive view of their security posture. It connects the workflow and systems management capabilities of the ServiceNow platform with security data from lea...
Resource
The ServiceNow Project Management Application delivers a versatile, scalable approach to managing projects and resources across the enterprise. By tracking and managing all projects and ITIL processes (including incident, problem, and change) from a unified ServiceNow platform, you to eliminate unne...
Offer all your defined business and technical services and harness the power of employee self-service and automation through a flexible storefront of service offerings with the ServiceNow Service Catalog & Request Management Application. Using configurable ServiceNow workflow, you can provide a ...
Unauthorized software … painful compliance audits … long fulfillment times … limited visibility … unaccountability ... if these issues sound familiar, you are not alone. These are real challenges faced by many organizations - with serious consequences if not properly addr...