• Acumen Solutions: Transforming the Federal Contact Center

    Today, many federal agencies need to overhaul their contact centers, while contending with shrinking budgets and increasing regulations. This whitepaper discusses how Acumen Solutions’ Any Channel Engagement (ACE) Centers solution enables federal agencies to implement, in months not years, a customer-centric experience that supports all desired channels.


    • Cloud computing, Acumen Solutions
  • Channeling the Cloud Survey

    This survey from Deloitte inspects the opinions of 550 senior government leaders on their agencies' cloud migrations, including the obstacles that are limiting their modernization drives and the benefits they are already seeing.


    • Cloud computing, Deloitte Digital
  • Cloudera in the Cloud: The Future of Cloud-based Analytics White Paper

    This white paper from Cloudera discusses how understanding the technical and financial implications is crucial before locking into a particular cloud environment.


    • Cloud computing, Cloudera
  • FCW Report: Turning the Corner on IT Transformation

    Learn more about how agencies are creating roadmaps to achieve IT optimization and drive mission success with industry partners, including Dell EMC, Pivotal, Virtustream, RSA and VMware.


    • All, IT Modernization
  • Making IT Transformation the Destination

    Read how government agencies are preparing strategies to embark on a journey to efficiency and effectiveness.


    • All, IT Modernization
  • Mapping the Route to IT Transformation

    Learn why agencies must be strategic about transforming IT while staying on top of daily operational needs from Steve Harris, Senior Vice President and General Manager at Dell EMC Federal.


    • Dell EMC, IT Modernization
  • Zeroing in on Data Center Modernization

    Discover how agencies can find a balance between the data center and the tactical edge from Cameron Chehreh, Chief Technology Officer at Dell EMC Federal, and how that balance is driving IT transformation efforts.


    • Dell EMC, IT Modernization
  • Software Development at Startup Speed

    Read more from Keith Salisbury, Vice President for Federal at Pivotal Software, on why applications that address agencies' mission challenges should be created and deployed in days rather than years.


    • Pivotal, IT Modernization
  • A Holistic Approach to Cloud Adoption

    Learn how, with careful planning, cloud technology can transform the way agencies do business from Tim Bock, Dell Public Alliance Manager at Virtustream.


    • Virtustream, IT Modernization
  • Incorporating Security into IT Transformation

    Steve Schmalz, Field Chief Technology Officer of Public Sector at RSA Security, discusses how an intelligence-drive and mission-focused security approach is critical to protecting a modern infrastructure.


    • RSA, IT Modernization
  • Modernizing Beyond the Data Center

    Discover how decoupling apps from physical infrastructure can provide agencies continuity across complex environments from Matthew Schneider, Senior Director of Government, Education and Health Care at VMware.


    • VMware, IT Modernization
  • Executive Viewpoint: A Conversation with C. Melonie Parker

    Read how C. Melonie Parker, Division Chief of the Enterprise Operations Center at the State Department, believes agencies should approach modernizing data centers based on the State Department's previous experiences with modernization drives.


    • All, IT Modernization
  • The Keys to Achieving Bigger Dividends from Federal IT Modernization

    This tech brief, sponsored by Dell EMC and produced by FedScoop, outlines strategies agencies can use to produce higher returns on IT modernization, including rethinking piece-meal assignments, transforming business approaches and future-proofing your technology.


    • Dell EMC, IT Modernization
  • Transform Federal Missions Snapshot

    This snapshot from Dell EMC provides an overview of how Dell Technologies partners offer a portfolio of solutions to face the federal government's greatest challenges: IT transformation, workforce transformation and security transformation.


    • Dell EMC, IT Modernization
  • The Key to Federal Workforce Transformation Tech Brief

    This tech brief from Dell EMC discusses how smart technologies' rapid evolution is creating both a new world of possibilities and new pressures to meet changing workforce expectations.


    • Dell EMC, IT Modernization